Imperial Swan Hotel & Suites | Hotel in Lakeland

| 4.2 (1000 Reviews) |  1 Bathroom
Lakeland Hotel | Imperial Swan Hotel & Suites

Hotel in Lakeland

Hotel with a conference center, near Family Fun Center
This hotel features a conference center, conference space, and a computer station. Additionally, wedding services, a TV in a common area, and ATM/banking services are onsite.
Housekeeping is available on request.
Imperial Swan Hotel & Suites offers 168 accommodations with bathrobes and hair dryers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 10:00 pm early check-in fee: usd 25.0 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for usd 10.0 per stay. cribs (infant beds) are available for usd 10.0 per stay.
Payment Policy
Pet deposit: usd 25.00 per stay pet fee: usd 25.00 per pet, per day service animals are exempt from fees early check-in fee: usd 25.0 (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: usd 10.0 per stay rollaway bed fee: usd 10.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 11 lbs per pet) pets allowed for an extra charge of usd 25.00 per pet, per day, plus a deposit of usd 25.00 per stay service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted

Reviews

Bronislav
Dec 7, 2024 10:12:15 PM
Review Score:   4
Summary: That was the worst experience for us staying in that hotel. Entrance hall and elevator floor was dirty (black spots all over). Bathroom made a terrible impression: Dirty stain in a toilet, black spots all over the bathtub, mirror and sink all covered with dried splashes. In the coffeemaker there was an old coffee bag left with 1/8 inch of mold. How many days it was not cleaned? But they charged us a cleaning fee $8.99. Tried to talk to the clerk at the desk - he did not speak or understand English. All he could say: Yes, yes - with a big smile. I wonder how this hotel was able to pass Health Department inspection. And it is, definitely, not worth it to pay $140 for that experience. I wish to be able to attach my pictures to this note.
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